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§1 [Urgent] Order API Response Lag Issue Solution Phase One
Dear Partner,
You may have observed starting yesterday, the response time for order related APIs has become very long or got timeout evetually because of the 11.11 order volume.
To improve the performance, we have solutions to deliver in different phases and phase one is as below:
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Restrict the search scale of GetOrderList to the recent 30 days by order's creation time. To search for order created 30 days out, please use GetOrderByStatus.
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Limit the allowed retry frequency of GetOrderList, GetOrderDetails and GetEscrowDetails to 1 time per minute to reduce server pressure.
Stay tuned for the next update.
Thank you.
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